Had my very first massage here today and it was wonderful. My masseuse was very nice and made me feel very comfortable. I will definitely be going back!
I'm a student here and I love this place!
This review is about the massage therapy division. I have come here several times and never had an issue. This particular time I requested two services with a 'professional'. My appointment was at 11:30am. I showed up at 11:10 just in case there was paper work again (there was). A few minites after doing the paper work the therapist came out and adv she would be with me in a moment she was just setting up (mind you it was already after the time my appointment was supposed to have started). I waited another ten minutes, a total of 15 minutes after I was supposed to have started my appointment. I spoke to the receptionist and she stated, "She's just setting up, give her a minute". This angered me a little as we all know you pay for the length if time for your session. I stated this to the receptionist who returned with, "I will make sure she goes over your time to take care of you". This was not possible as I had an appointment following my treatments. The receptionist asked me to sit back down and then went to speak to the therapist who met her at the top of the hallway where I heard the receptionist say, "She's complaining". I could see the disdain on the therapist's face as we walked to the back. We get in the room and she asked me what areas I had as concern. I have had massages before so I know this is a common question however having already been upset with her wasting my time I felt like this was again a waste of my time as I already filled out the paperwork staying what the issue was which she clearly didn't read. I told her again what my issue was and she asked me to disrobe and get under the sheets as she left. I got under and immediately saw spots on the cover of the head rest. I pointed these out to the therapist who made an excuse and assured me it was clean. She then turned it on the other side and that side was even worse. I then requested a new one and she left to get it and I got dressed and got a refund. I will gladly pay more money for simple customer service.
I love getting my facial treatments here they do a great job. The building inside just needs a little face lift like a fresh paint job and new ceiling tiles.
I'm expereince was awesome. I had a hair crisis and was very upset at the salon that left me with the mess. I walked in upset and the ladies there helped me out. I had many services done that particular day. My hair was the main focus. It turned out beautifully. Thanks team for making my experience great
Serenity At Miller Motte Technical College is a US Spa based in Clarksville, Tennessee. Serenity At Miller Motte Technical College is located at 221 Dunbar Cave Rd, Clarksville, TN 37043, USA.
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