Never have I had a pleasant experience in this store and it is a shame because it is the only one in the area. The customer service I've recieved here makes me want to change phone service.
Had the best experience I've pretty much ever had dealing with In-store Carriers. Both the young lady and young man were so helpful, they were absolutely hilarious together, and both were very knowledgeable. I ended up dealing with just the young man in the end, and he put any and all discounts in place for me, made sure I understood my new plan and device and even gave me his personal # to keep in contact just in case I had a quick, simple question. I would recommend to anyone, and the only reason I didn't give a whole 5 stars is because I am a bit disappointed in the call service, especially when I am out in country and in a darn grocery store. I lose service a bit more then what I'm comfortable with, but hopefully it'll eventually get as good as Verizon's Service (The cost absolutely sucked, however, the service was the absolute best...never lost service, no matter where I was) and if that gets wayyy better, then I'll definitely come back and give all 5 stars!!
Recently I moved here from Tucson, AZ. I only go here to pay my phone bill. I usually have to wait. The employees seem to have bad attitudes. Like there doing me a favor. The employees don't seem to care about there customers. One employee came back from what I assume was lunch and with food still in his hand. He began to play with his Computer screen and I was just watching in awe. After about a good 15 minutes he finally what I would assume logged in. After waiting about 30 minutes. I was asked "What do need"? I said "I need to pay my bill". He sighed like (I wasn't buying anything). Ok. Payed my bill. Left. Thinking the next time I come in to pay my bill and his salary. Bring a snack.
Fast, efficient, and friendly service. I told the rep my required parameters for a phone. He got me set up, contacts transferred, and out the door in less than an hour. The phone meets all of my needs and more. And it was very reasonably priced.
Logan was super helpful and made it super easy to get two phones and a new plan
T Mobile is a US Electronics Store based in Clarksville, Tennessee. T Mobile is located at 2965 Fort Campbell Blvd Suite 100, Clarksville, TN 37042, USA.
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