I needed my hair done for a military ball. Got an appointment right away, had my hair colored, cut and styled and it looked amazing! I totally recommend this place, it's a hidden gem, a bit hard to find but well worth it!
Then the stylist got on the phone and proceeded to tell me that a new client came in and ended up taking 2 hours longer and she wouldn't have time to do my updo. I asked if she could push back or reschedule a haircut (since she tried to cancel on me initially anyway) as my event was today. She told me she didn't feel comfortable doing that.
After a brief meltdown and 7 phone calls I was able to find another salon that did my hair for the ball. And did I mention about a month ago I made a hair cut appointment only to have the stylist text me the night before telling me something came up and she couldn't cut my hair and I would "just have to call the salon to see if someone else could do it"...which they couldn't.
If it were possible to rate 0 stars I would. I made an appointment for an updo for a military ball. I was called 1 hour before the appointment and asked if I could "come tomorrow because the stylist is running way behind".... tomorrow won't help me for an event that is today. I was then told she would talk to the stylist and call me back. She didn't call back so I called and was then told she would do my hair "because the stylist had no choice".
I will NEVER return to this salon and I will let all of my friends know about my experience.
I love the chic feel of this salon, the decor and chairs with the stylists monograms on them are so cute!! It is a beautiful salon and the staff is incredibly sweet. I personally usually get my own hair done at another salon in Clarksville. However, I was showing my stylist a picture of the type of cut that I wanted my boyfriend to get and she recommended Nicole Gordon who had just moved over to Isabella Sophia! I contacted Nicole directly and she set up an appointment for my boyfriend for the next week. When my boyfriend, Josh, and I went to his appointment, our initial impression of Nicole was that she was extremely friendly! I showed her a couple of pictures of the cut we were interested in and she seemed really confident and excited. I went downstairs to Mildred and Mables to do some shopping while she cut Josh's hair. Once they were done, I came back upstairs and was thrilled with Josh's new haircut! He loved it, too. He said that she made great conversation and made him feel comfortable trying out his new look. We love Nicole and she will be our go-to from now on for his hair.
Isabella Sophia Salon is a US Hair Care Studio based in Clarksville, Tennessee. Isabella Sophia Salon is located at 109 Franklin St, Clarksville, TN 37040, USA.
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