While on vacation, we had valve stems leaking because of dryrot. They got us in fast and fixed the problem for a good price. They were very courteous and accommodating.
Long-ish wait, but free coffee, good service. Richard Miller is attentive to customers needs
I came in for a oil change and air filter replacement. Trey recommended the car care package in addition, since I was going on a road trip. They adjusted my tire pressure and rotated my tires. AND at the last minute, I decided to have my wipers replaced as well. They had me in and out in almost an hour flat. And Their prices are very reasonable compared to some places. I highly recommend these guys. Very professional and very curtious. Thank you!
I stayed loyal to this location when their old manager ran the store and I didn't know he left recently until I asked. He had everyone well taken care of and had his employees stay busy and taking care of customers well. Anyways,today we wanted 4 tires and the first ones we wanted were not available..okay so we settle for champion fuel fighters instead because the man taking our requests down said that's what they had right then. In desperation to just get some damn tires we settle and say yes. This young mechanic maybe 18 or 20 comes in asking what tires he needs for our car to his coworkers who are just standing at their desks watching TV and the young man looks at 2 tires on display that aren't the Fuel Fighters.. so already I have anxiety that he doesn't know what he's doing. We arrived at 110 pm and at 215 they tell us that they actually DID NOT have the tires they said they did have in to put on in stock. We look at our car in frustration and the guy had removed all our tires already and it took him a other 30min to put them back on.. I was like so you didn't check to see first if you had the tires. Made us wait for 2hrs for nothing! All the guys were just standing around talking. And they said they could put in the order and have them the next day and could take off $40 for the inconvenience. I was in disbelief.. 2hrs for nothing. I went to Walmart right after and had 4 tires put in for 330 instead of the 591 Firestone wanted to charge us with the military discount and "inconvenience" fee. You'll be here for hours don't come here
My tire pressure light came on and one of their technicians was so helpful to refill them. I'll definitely be coming here if I need car help!
Firestone Complete Auto Care is a US Car Repair based in Clarksville, Tennessee. Firestone Complete Auto Care is located at 2861 Fort Campbell Blvd, Clarksville, TN 37042, USA.
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