I love how well I'm cared for here. I don't get rushed past and Dr. Tangilag listens and does what she needs to do on her end efficiently. Ashley is wonderful with how fast she responds to my emails, requests and referrals. I would give more than 5 stars if I could. Scheduling is always easy and everyone is courteous.
If it gave me the option, I wouldn't even rate this office a one start. While I love my OBGYN Dr. Hamre and his nurses. They've been amazing. The check out clerk, and customer service have been less than satisfactory. The clerk never bills me for appointments. Whenever I called in asking if I had anything due, they said I didn't. I checked the patient portal and it displayed the same. Then I come in one day and they call me to the office to tell me I'm $400 past due because I didn't make any payments when I inquired about it several times and they said I had nothing due. Which I had no problem paying for but would have appreciated if they had billed me per appointment as agreed to begin with. When I leave the office, this is the second time the woman at the desk didn't set up an appointment for me to return. Being my first pregnancy, I didn't know if they would call or email me to set one up. When I called today to set up an appointment or see what's going on, the woman I spoke to was very rude. Putting blame on me for being 8 months pregnant, and not setting up an appointment that the desk should have done. Talking over me, and was not apologetic whatsoever. When I asked just to set up an appointment she put me on a long hold of silence, came back laughing, and gave me an appointment date. If I have any other pregnancies, I will not come to this office.
I was able to get an appointment quickly thanks to a last minute cancellation. Office staff was pleasant and friendly. Was seen by a Nurse Practitioner who spent time answering all my questions and gave honest feedback. Even more so thanks to their insurance person, they found I had a credit from Radiology and were able to apply it to my future procedure. Wonderful experience will continue to use them.
It has been 2 weeks since I had my appointment and I haven’t been able to pick up my prescription because they screwed up and didn’t send the information. Rude personal even while I schedule an app for the first time.
Called to get an appointment for the first time ever. Won't be until a month from now and I didn't want to wait because I haven't decided if I wanted to keep it. If you're in my shoes, DO NOT GO THERE. THE LADY WHO ANSWERED THE PHONE TOLD ME I AM WASTING MY TIME AND NO ONE WILL TALK TO ME ABOUT MY DECISION. I LITERALLY ONLY WANTED MEDICAL ADVICE. Thanks for being rude and unprofessional RHONDA.
Premier Medical Group Ob Gyn is a US Doctor based in Clarksville, Tennessee. Premier Medical Group Ob Gyn is located at 647 Dunlop Ln #200, Clarksville, TN 37040, USA.
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